Hoodly respects copyright. If you own rights in material you believe is being infringed on this site, this page explains how to tell us and what we will do about it.
Where Hoodly's material comes from
Most of what you see on Hoodly is either produced by us or derived from openly licensed and licensed commercial data — municipal open data portals, Statistics Canada, OpenStreetMap contributors, transit agency schedule data, and a licensed commercial establishment database. Venue information on the public map is shown only in aggregate, never as individual records. If you think we have nonetheless used your material without the right to do so, tell us and we will look at it properly.
A note on jurisdiction
Hoodly is operated by Wannanap Labs from Ontario, Canada. Canadian law uses a "notice and notice" regime rather than the United States' notice-and-takedown regime, and we are not claiming safe harbour under 17 U.S.C. § 512 or asserting that we have a designated agent registered with the U.S. Copyright Office. We nevertheless accept and act on notices in the DMCA format, because it is the format most rights holders already use, and we handle Canadian notices under the Copyright Act as well. In practice: send us a clear notice in either form and we will act on it.
Sending a takedown notice
Email frank@feepfoop.com with the subject line "Copyright notice · Hoodly". To let us act quickly, include:
- Your physical or electronic signature, as the owner of the right or someone authorised to act for them.
- Identification of the copyrighted work you say is infringed. If several works are covered by one notice, a representative list is fine.
- The specific URL or URLs on hoodly.space where the material appears, precise enough for us to locate it. "Somewhere on your map" is not enough for us to act on.
- Your contact details — name, address, telephone number and email.
- A statement that you have a good-faith belief the use is not authorised by the rights owner, its agent, or the law.
- A statement that the information in the notice is accurate, and — under penalty of perjury — that you are authorised to act on the rights owner's behalf.
What we do when we receive one
- We acknowledge receipt, normally within 2 business days.
- We review the notice and locate the material.
- Where the claim is substantiated, we remove or disable access to the material, normally within 10 business days of acknowledging, and confirm to you when it is done.
- If the material came from an upstream data source, we also stop ingesting it from that source and tell the source where we can.
- If we think the claim is mistaken — for example, the material is openly licensed and correctly attributed — we will say so and explain why, rather than quietly ignoring you.
Counter-notice
If your material was removed and you believe that was a mistake or a misidentification, send a counter-notice to the same address with:
- Your signature.
- Identification of the removed material and where it appeared before removal.
- A statement, under penalty of perjury, that you have a good-faith belief it was removed as a result of mistake or misidentification.
- Your name, address and telephone number, and a statement consenting to the jurisdiction of the courts of Ontario, Canada, and of any other jurisdiction to which you are willing to submit.
We will forward the counter-notice to the original complainant. Where the law permits and no court proceeding is started, we may restore the material.
Repeat infringers and bad-faith notices
We terminate accounts and refuse service to anyone who repeatedly infringes copyright. Equally, submitting a knowingly false takedown notice can carry liability for damages, including costs and legal fees — we treat abusive notices as seriously as we treat infringement.
Not a copyright question?
- Privacy or a request to remove personal information — see the Privacy Policy.
- What you may do with a report you bought — see the End User Licence Agreement.
- A factual error in a report or on the map — just email us; it is not a legal matter and we would rather simply fix it.
Contact
Frank Nguyen · Wannanap Labs · Ontario, Canada
frank@feepfoop.com